The business world in South Africa has evolved over the years drastically. Many businesses are outsourcing their services to different Call Centres to do the work on their behalf for various reasons such as Backlog etc and they are also using outsourcing as a method of saving money and time because it requires a huge amount to establish your own Call Centre. So, the demand for qualified Call Centre Agent is being created. Gifted Minds Academy has identified the gap within the fastest growing industry and they decided to bridge the gap within the market by providing training to aspiring Call Centre Agents. We also offer other related courses which will be beneficial to students who wants to work in the industry. We offer courses such as :

• Call Centre                      : certificate

• Office Administration       : certificate

• End user computing         : certificate

• Customer Service            : certificate

• Operations Management : certificate

Our aim and objectives are very simple: "We aim to provide exceptional educational courses at affordable prices and also to enhance standards set by others." by GIFTED MINDS ACADEMY. For more information, please visit our website on https://mthembuh.wixsite.com/gma-sa